FAQ
Have a question? We have a simple gay answer :)
What payment methods do you accept?
Shop securely with:
- Visa, Mastercard, American Express, Discover, and Diners Club debit and credit cards
- Apple Pay, Google Pay, and Shop Pay
- Bancontact and iDEAL
Where do you get all of these product photos?
I proudly take all the product and model photos of actual Simple Gay Apparel — so what you see is what you get! 😊
Even though it’s A LOT more work to do this than use mockups (which is what many companies do — and is why you rightfully may not trust product photos), I care TONS about creating high quality gay apparel for you — and aim to reflect that in my product photography.
The result? You can rest assured that Simple Gay Apparel looks and feels just as good in person as you would think it does from the impression you get online!
**I do occasionally use a few mockups to show color variants for caps! BUT there will be at least one real photo of the product, which you will be able to obviously tell by looking at it 😊
How quickly will I get my order?
QUICK! I’m fulfilling orders every 1-3 business days!
You will always get an email notification when your order ships. Tracking information will be provided. Once shipped, your package will generally take 2-5 days to get to you!
Do you offer free shipping?
Yes! We are pleased to offer free US shipping!
Do you offer discreet shipping?
Yes, all packages ship in plain black plastic, and ship from "SGA"
What's your returns policy?
I accept returns for exchange only if there is an issue with your item.
I'm having my trusted screen-printing team fulfill orders. They do an awesome job with my prints, and they thoroughly check your order before sending it out, but in the case there's a misprint or they send the wrong item, rest assured, I will correct this at no cost to you!
I do not anticipate you having issues with items in your order; however, if there is an issue, please follow these steps!
I don't accept returns for a different size —
I'm currently too small to deal with that added logistical process and do my absolute best to illuminate how my apparel fits. Additionally, I've helped fit thousands of people in Simple Gay Apparel in person — if you have further questions about what size would best fit you, DM me here — I can help!
For further information on returns and the returns process, click here.
For further information on sizing help, click here.
Do you ship internationally?
We’re temporarily only shipping within the US – but are excited to add back International Shipping as we get more familiar with the Shopify platform!
Who is Simple *Gay* Apparel for?
All types of gay are included—little gay… lotta gay. If you have the gay, we have the gay for you too. :)
Are you in a physical store?
At this time, we aren’t in a physical store. If you’re interested in selling Simple Gay Apparel in your store, feel free to contact us here.
Can I find you on my college campus?
I've absolutely loved meeting so many queer young people selling on college campuses over the past two and half years. It’s been extremely rewarding to find that my creative work is so desired and appreciated by our community and it has been so amazing to connect with you all!!
However, moving forward, I intend on selling on college campuses minimally as I focus more of my energy on growing my e-commerce presence. The goal is to get in front of more faces – so even more people know that authentic, resonant, and aesthetic gay apparel is available to them!
For the 2024 spring semester, I’m really focusing on online sales and creating new designs. Selling in person is highly unlikely☹️! But this is an exciting time for new and even more Simple Gay Apparel items!
Still have a question not answered yet?
Please send us a message on our contact page! Or send us a message on Instagram! We're very gay to help!