Returns
I accept returns for exchange only if there is an issue with your item.
Received a size, color, or design different from the one you ordered? Something else?
I'm having my trusted screen-printing team fulfill orders. They do an awesome job with my prints, and they thoroughly check your order before sending it out, but in the case there's a misprint or they send the wrong item, rest assured, I will correct this at no cost to you!
Did something slip through the cracks? Please observe the following instructions for return for exchange:
| Return Window: | After receiving your package, you have 7 days to notify me of an issue by emailing returns@simplegayapparel.com. And then another 7 days to get it to the post office / UPS! |
| Return Conditions: | I accept returns on items with issues that haven’t been washed nor worn, apart from being tried on. (Again, wanting a different size isn’t a valid reason for returns. I provide a lot of information to illuminate how SGA fits.) |
| Receive: | An exchange for the same item in correct condition. |
| Shipping: | If it’s a mistake on my end, I’ll cover shipping, no question! I'll provide you a return label in our email communication. |
| Returns Process Next Step: | Have an issue with your order? Please contact me at returns@simplegayapparel.com. Describe the issue with the item and include pictures so I can best help you! |
Thanks so much! Still have a question? Please email returns@simplegayapparel.com!